Thank you for visiting our TMpoint. We welcome comments and feedbacks from our valued customers. We are indeed very committed to improve our level of services from time to time. Help us to work better for you.


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Chief Executive Officer


1. Service Quality Poor Satisfactory Good Excellent
 
a) Greeted warmly with a smile
 
b) Courteous
 
c) Helpful
 
d) Listened carefully to my needs
 
e) Knowledgeable and provides accurate information
 
f) Took initiative to recommend and/or offer alternatives
 
2. Cleanliness And Comfort
 
3. Timeliness of Service <10 min 10-15 min 15-30 min >1hour
  I waited for ... before being served
 
4. Overall, how do you rate us? Poor Satisfactory Good Excellent
   
 
5. Which staff member were you most satisfied with? Please give name (if any).
 
 
6. Your comments are valuable to us:
 
 
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