Telekom Sales & Services Sdn. Bhd. ( TM Sales & Services ) is a customer service organisation which provides a one-stop solution for TM Group products and services. With the Vision, " To be a one-stop centre for TM Group products and services" and as a wholly-owned subsidiary of TM, TM Sales & Services is determine to provide excellent services for TM Group's customers and to offer competitive ICT products and services.

Currently, Telekom Sales & Services Sdn. Bhd. has more than 102 ISO Certified TMpoint outlets nationwide. These TMpoint outlets serve as the primary channels in providing TM's services such as service provisioning, bill payments , fixed line, multimedia and other value added services. TM Sales & Services also markets a wide range of telecommunications as well as IT related products and accessories.

Telekom Sales & Services Sdn. Bhd. works very closely with TM Group, vendors, suppliers and business partners to channel telecommunication products through its TMpoint outlets. To ensure that the Company achieves its goals, TM Sales & Services are continuously finding ways to provide choices of competitive and high quality products to its valued customers.

In its bid to strive for the best, Telekom Sales & Services Sdn. Bhd. had participated in the " 2004 Quality Award ", by the Ministry of Energy, Water and Communications, whereby TMpoint Pelangi, Johor Bahru has won national recognition and become the proud recipient of the  " 2004 Quality Award " . This award programme  was conceptualised by the Ministry to give formal recognition to organisations within the industry that have achieved excellence in service quality, mainly concentrating on total customer satisfaction. TSSSB was also being honored with two reputable awards during Technology Business Review ASEAN Awards 2008. The awards were CEO Award and Corporate Excellence Award. Additional to that, TSSSB has exceeded also target of 85% by achieving 91% in Mystery Shopper Index (MSI), conducted by a third party (Synovate) in 2008. All these recognitions are a testimony of TSSSB being one of the most recognized customer-centric organizations within the telecommunications industry.

Telekom Sales & Services Sdn. Bhd. is determined to provide excellent services for TM Group customers and to offer competitive ICT products and services, as it looks forward to future growth in the coming years.